Our Policies

  • Shipping Policy

    Last Updated: 2025

    Thank you for visiting and shopping at Sure Shot Promotions! We are committed to providing you with a smooth and reliable shipping experience for all your sports memorabilia purchases.

    Processing Times

    All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

    Please note that during high-volume periods (e.g., product launches, holiday seasons), processing times may be slightly delayed. We appreciate your patience during these times.

    Shipping Rates & Delivery Estimates

    Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

    Domestic Shipping (U.S.):

    • Standard Shipping (3-7 business days)

    • Expedited Shipping (1-3 business days)

    International Shipping:

    • Available to select countries. Delivery times vary by destination and customs processing.

    Please note: Delivery delays can occasionally occur due to carrier issues, weather, or customs clearance.

    Shipment Confirmation & Tracking

    You will receive a Shipment Confirmation email once your order has shipped, which will include your tracking number(s). Tracking information typically becomes active within 24 hours.

    Shipping Carriers

    We primarily ship via trusted carriers such as USPS, UPS, FedEx, and DHL. Carrier selection may vary depending on your location and the nature of the item.

    International Shipping & Customs

    Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sure Shot Promotions is not responsible for these charges if they are applied—they are the responsibility of the customer.

    Damages & Lost Packages

    Sure Shot Promotions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    We recommend saving all packaging materials and damaged goods before filing a claim.

    Incorrect Addresses

    Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

    Questions?

    If you have any questions about your order or shipping, feel free to contact our customer service team at mike@sureshotpromotions.com

  • Refund & Return Policy

    Last Updated: 2025

    At Sure Shot Promotions, we take pride in offering authentic, high-quality sports memorabilia. Customer satisfaction is very important to us. If you’re not entirely satisfied with your purchase, we’re here to help.

    Returns

    We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:

    • In the same condition that you received it

    • Unused and in its original packaging (including any certificates of authenticity, tags, and protective sleeves)

    • Accompanied by the original receipt or proof of purchase

    Important: Autographed or custom items may not be eligible for return unless they arrive damaged or defective.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

    • If approved, your refund will be processed to your original payment method within 5–10 business days.

    • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped, damaged in transit).

    Damaged or Incorrect Items

    If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery. Include photos of the item and packaging so we can assess the issue and make it right.

    How to Start a Return

    To initiate a return, please contact our team at mike@sureshotpromotions.com with your order number and reason for return. We’ll guide you through the process.

  • Last Updated: 2025

    Sure Shot Promotions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sureshotpromotions.com], make a purchase, or interact with us in any way.

    By using our site, you agree to the collection and use of information in accordance with this policy.

    Information We Collect

    When you visit our website or make a purchase, we may collect the following types of information:

    Personal Information

    • Name

    • Email address

    • Shipping and billing addresses

    • Phone number

    • Payment information (processed securely via our payment partners)

    Non-Personal Information

    • IP address

    • Browser type

    • Device type

    • Pages visited

    • Time spent on pages

    • Referring URL

    This information helps us improve our website, provide customer support, and fulfill your orders efficiently.

    How We Use Your Information

    We use the information we collect to:

    • Process and fulfill orders

    • Communicate with you about your order or account

    • Provide customer service and support

    • Send you promotional emails (only if you opt in)

    • Improve our website, products, and services

    • Detect and prevent fraud or unauthorized activity

    Cookies & Tracking Technologies

    We use cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, keep your cart active, and analyze site traffic.

    You can control cookies through your browser settings, but disabling them may affect the functionality of our site.

    Sharing Your Information

    We do not sell, rent, or trade your personal information. We only share your data with trusted third parties when necessary to:

    • Fulfill your order (e.g., shipping carriers, payment processors)

    • Provide marketing services (e.g., email platforms you’ve opted into)

    • Comply with legal obligations

    All third-party partners are required to keep your information secure and confidential.

    Data Security

    We take data security seriously and implement industry-standard measures to protect your personal information. All sensitive data (like payment info) is encrypted and processed through secure third-party platforms (e.g., Shopify, PayPal, Stripe).

    Your Choices & Rights

    You may:

    • Access or update your personal information at any time

    • Opt out of marketing emails by clicking “unsubscribe” in any email

    • Request that we delete your information (subject to legal requirements)

    To exercise any of these rights, contact us at [support email].

    Children’s Privacy

    Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

    Third-Party Links

    Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Email: mike@sureshotpromotions.com
    Mailing Address: PO Box 158 Hanson Ma 02341

  • Terms of Service

    Last Updated: 2025

    Welcome to Sure Shot Promotions! These Terms of Service ("Terms") govern your use of our website located at [www.sureshotpromotions.com] (the "Site") and any purchases you make from us. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

    1. Use of the Website

    You must be at least 18 years old or have the permission of a legal guardian to use this site. You agree to use our website only for lawful purposes and in accordance with these Terms.

    2. Product Information

    We take pride in offering high-quality, authentic sports memorabilia. While we strive for accuracy in product listings, descriptions, and photos, we do not guarantee that all content on the site is completely accurate, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

    3. Order Acceptance & Payment

    All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing or product descriptions.

    Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods securely processed through our payment partners.

    4. Shipping & Delivery

    Shipping times and methods are outlined in our Shipping Policy. While we strive to ensure timely delivery, we are not responsible for delays caused by carriers, customs, or events beyond our control.

    5. Returns & Refunds

    Please refer to ourRefund and Shipping for information about returns, exchanges, and refunds. Certain items, such as autographed or custom memorabilia, may be final sale.

    6. Intellectual Property

    All content on the Site—including logos, images, text, and product designs—is the property of Sure Shot Promotions or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

    7. User Accounts

    If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

    8. Limitation of Liability

    To the fullest extent permitted by law, Sure Shot Promotions shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Site or products purchased through the Site.

    9. Indemnification

    You agree to indemnify, defend, and hold harmless Sure Shot Promotions, its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Site or your violation of these Terms.

    10. Third-Party Links

    Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Use third-party sites at your own risk.

    11. Modifications to the Terms

    We reserve the right to update or change these Terms at any time. When we do, we will revise the "Last Updated" date above. Your continued use of the site after any changes constitutes acceptance of those changes.

    12. Governing Law

    These Terms are governed by the laws of the state of Massachusetts, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Plymouth County, MA

    13. Contact Us

    If you have any questions about these Terms, please contact us at:

    Email: mike@sureshotpromotions.com